99.9% SLA for critical infrastructure.

Resilient IT for critical, asset-heavy environments — 99.9% SLA, 15-minute incident response, 24/7 operations.

InfrastructureMonitoring24/7
Deka Technology — Energy & Resources
99.9%
SLA availability
7x24
ITIL operations
200+
Endpoints monitored
15 Min.
Incident response
CHALLENGES

Energy & Resources challenges

  • Integration of SCADA, IoT, and ERP into unified data platforms
  • High-availability database clusters for asset-critical systems
  • 7x24 monitoring and ITIL-aligned operational processes
  • Regulatory compliance and audit-ready documentation
SOLUTIONS

How we solve them

  • Enterprise infrastructure management
  • Remote monitoring and management
  • 24/7 managed operations
  • Compliance reporting platforms
HOW WE HELP

Our capabilities for energy & resources

Strategy & Roadmapping

Bridge operational technology and IT systems with unified monitoring and compliance-first modernization.

READ MORE

Software Engineering

SCADA integration platforms, compliance reporting tools and asset management systems for critical infrastructure.

READ MORE

Data & AI

IoT data pipelines connecting sensors, SCADA systems and enterprise analytics for real-time operational visibility.

READ MORE

Cloud & Infrastructure

99.9% SLA infrastructure with ITIL-aligned operations, 15-minute incident response and redundant architecture.

READ MORE
PROVEN RESULTS

Related case studies

Facing similar challenges? Let's talk.

Get in Touch
TECHNOLOGY

Technologies we deploy

VMwareWindows ServerLinuxZabbixGrafana
RELATED SERVICES

Related services for energy & resources

Cloud & Infrastructure Data & BI Managed Operations Network Engineering Data Engineering iPaaS & Middleware
APPROACH

Our approach to energy & resources

01

Infrastructure Assessment

We audit existing SCADA, IoT and IT infrastructure to identify integration gaps and modernization priorities.

02

Platform Integration

Unified monitoring and data platforms connecting operational technology (OT) with enterprise IT systems.

03

ITIL Operations

7x24 managed services with ITIL-aligned processes, incident management and defined SLA response times.

04

Compliance Reporting

Automated audit trails, regulatory documentation and compliance dashboards for energy sector requirements.

“Deka has operated our critical infrastructure for years with 99.9% SLA — reliable, ITIL-compliant, and around the clock.”
Head of IT Operations — European energy company
FAQ

Frequently asked questions

Can you integrate SCADA and IoT systems with enterprise IT?
Yes. We build secure integration layers between operational technology and IT systems — unified monitoring, data collection and alerting across both worlds.
What SLA availability do you guarantee?
99.9% availability with defined RPO/RTO targets, redundant infrastructure and 24/7 incident response — proven across multi-year energy sector engagements.
How do you handle regulatory compliance for energy companies?
Automated documentation, audit-ready logging and compliance dashboards aligned with sector-specific regulations. We maintain evidence continuously, not just before audits. Discuss your energy IT needs →

Let's discuss energy & resources.

We typically respond within 4 business hours.

Get in Touch